Shipping & Delivery Policy

Every order is handled with care by our logistics hub. Orders placed on business days (Monday through Friday, excluding official public holidays in Poland) are processed, verified, and handed over to courier carriers within 24 to 48 hours.

Orders placed over the weekend are scheduled for processing on the immediate next business day.

We partner with trusted courier networks including InPost, DPD, and DHL to ensure timely delivery:

• Poland (Domestic): 1 to 3 business days via InPost Paczkomaty or doorstep courier.
• European Union (Standard Zone): 3 to 6 business days via tracked international ground courier.
• Other European Destinations: 5 to 8 business days depending on local postal customs inspection.

Shipping fees are calculated transparently during checkout based on order size and destination country. Orders qualifying for promotional delivery thresholds receive complimentary free standard shipping automatically.

No hidden fuel surcharges or processing fees will ever be added after your transaction has been completed.

Once your parcel is scanned into the courier fulfillment facility, an automated shipping confirmation email is dispatched containing your direct tracking URL and carrier number.

You can monitor the real-time status of your parcel from dispatch up to successful delivery.

DailyPrime capsules are packaged in UV-protected, airtight containers to preserve nutrient potency and bioavailability. Outer transport packaging is sturdy, recyclable, and tamper-evident.

Upon receipt, please store the container in a cool, dry place away from direct sunlight.

If your package arrives visibly damaged or tampered with, please take photos immediately and notify the courier upon delivery. Then reach out to our support team at [email protected] with your order number. We will dispatch a replacement parcel promptly at zero additional cost.